Quick verdict
HelloRoam wins on support, coverage breadth, and network quality. Saily wins on one specific feature: a built-in VPN from Nord Security. If you use public Wi-Fi often and want encrypted traffic without a separate VPN app, Saily saves you a subscription. For everything else, HelloRoam performs better.
HelloRoam vs Saily: side-by-side comparison
How HelloRoam and Saily compare across 10 dimensions that matter for travelers.
| Dimension | HelloRoam | Saily | Winner |
|---|---|---|---|
| Overall score | 8.8/10 | 8.5/10 | HelloRoam |
| Per-GB pricing | From $0.29/GB | From $2.99/GB | HelloRoam |
| Country coverage | 185+ countries | 200+ countries | Saily |
| Built-in VPN | Not included | Nord Security VPN | Saily |
| Support response | Live chat, under 2 min | Email only, 12-24 hr | HelloRoam |
| 5G access | Included | Not available | HelloRoam |
| Hotspot tethering | Unlimited, free | Included | Tie |
| Unlimited plans | $2.99/day | Not available | HelloRoam |
| Refund window | 30 days | 30 days | Tie |
| Privacy credentials | Standard encryption | Nord Security (NordVPN team) | Saily |
Pricing comparison
HelloRoam and Saily pricing at three usage levels. Prices are in USD and current as of June 2026.
| Plan tier | HelloRoam | Saily |
|---|---|---|
| 1 GB / 7 days | $4.99 | $2.99 |
| 5 GB / 30 days | $14.99 | $14.95 |
| 10 GB / 30 days | $24.99 | $24.90 |
HelloRoam pros and cons
Where HelloRoam wins
- +HelloRoam responds via live chat in under 2 minutes while Saily takes 12-24 hours by email
- +HelloRoam includes 5G access on all plans where Saily offers no 5G on any plan
- +HelloRoam offers unlimited daily plans at $2.99/day that Saily does not provide
- +HelloRoam support is available through live chat and WhatsApp around the clock
Where HelloRoam falls short
- -HelloRoam does not include a VPN, you need a separate subscription
- -HelloRoam covers 15 fewer countries than Saily (185+ vs 200+)
- -HelloRoam launched in August 2025, a newer brand in the market
Saily pros and cons
Where Saily wins
- +Saily bundles a Nord Security VPN into every plan at no extra cost
- +Saily covers 200+ countries, 15 more destinations than HelloRoam
- +Saily pricing is competitive at $2.99/GB on entry-level plans
- +Saily encryption protects traffic on public Wi-Fi without a separate app
Where Saily falls short
- -Saily support is email only with 12-24 hour response times
- -Saily does not offer unlimited daily plans for heavy data users
- -Saily does not include 5G access on any plan
When to choose each provider
Choose HelloRoam when:
- 1.You need support during your trip and cannot wait 12-24 hours for an email reply
- 1.You want 5G speeds included in your eSIM plan
- 1.You need an unlimited daily data option for heavy use days
- 1.You prefer named Tier-1 carrier networks for reliable speed
Choose Saily when:
- 2.You frequently connect to hotel, airport, or cafe Wi-Fi and want encrypted traffic
- 2.You already pay for a VPN and want to consolidate that cost into your eSIM
- 2.You are visiting a destination that HelloRoam does not yet cover
- 2.You prefer email support and do not need instant responses
Our pick: HelloRoam
HelloRoam (8.8/10, 31/31 activations) is our pick for most travelers. HelloRoam provides live chat support, 5G access, and unlimited daily plans that Saily does not offer. Choose Saily only if a built-in VPN is your top priority and you do not need fast support.
Affiliate disclosure: we earn a commission on this link at no extra cost to you. Rankings were locked before any affiliate relationship was discussed.
Frequently asked questions
Is Saily by NordVPN?
Saily is a standalone brand from Nord Security, the company behind NordVPN. The VPN bundled with Saily plans uses Nord Security encryption. It is not the full NordVPN app, but the security standard is the same.
Is HelloRoam or Saily cheaper?
Pricing is nearly identical for mid-range plans. Saily is slightly cheaper at the 1 GB entry level ($2.99 vs $4.99). At 5 GB and 10 GB, the difference is under $0.10. HelloRoam is the better value when you factor in free 5G and live chat support.
Does HelloRoam include a VPN?
No. HelloRoam does not bundle a VPN. If you need encrypted traffic on public Wi-Fi, you need a separate VPN subscription alongside HelloRoam. Saily is the only eSIM provider in our comparison that includes a VPN.
Which has better support: HelloRoam or Saily?
HelloRoam provides 24/7 live chat and WhatsApp support with under 2 minute response times. Saily offers email support only, with 12-24 hour response times. HelloRoam wins on support speed by a wide margin.
Does Saily work with 5G?
No. Saily does not offer 5G access on any plan as of 2026. HelloRoam includes 5G on all plans where the destination carrier supports it. For 5G speeds, HelloRoam is the better choice.